Introduction
At Create Max, we strive to ensure that your digital marketing tools and products are delivered promptly and securely. This Shipping Policy outlines our shipping practices and procedures, so you know what to expect when you place an order with us.
Order Processing
- Order Confirmation: Once your order is placed, you will receive an email confirmation with the details of your purchase.
- Processing Time: Orders are typically processed within 1-2 business days. Processing times may vary depending on the volume of orders and product availability.
- Business Days: Our business days are Monday through Friday, excluding holidays.
Shipping Methods and Delivery Times
- Standard Shipping: We offer standard shipping for all orders. Delivery times vary based on your location but typically range from 3-7 business days.
- Expedited Shipping: Expedited shipping options are available at an additional cost. Delivery times for expedited shipping range from 1-3 business days.
- International Shipping: We currently ship internationally. Delivery times for international orders vary by destination and may be subject to customs delays.
Shipping Costs
- Standard Shipping: Shipping costs are calculated at checkout based on the weight and destination of your order.
- Expedited Shipping: Additional charges apply for expedited shipping options, which will be calculated at checkout.
- Free Shipping: We offer free standard shipping on orders over a certain amount. Check our website for current promotions and eligibility.
Tracking Your Order
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the link provided in the email or by logging into your account on our website.
Shipping Address
- Please ensure that your shipping address is correct and complete at the time of order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate changes before the order is shipped.
Lost or Damaged Packages
- Lost Packages: If your package is lost in transit, please contact us so we can assist you in locating the package or arranging a replacement.
- Damaged Packages: If your order arrives damaged, please contact us within 7 days of receipt. Provide photos of the damaged package and product so we can resolve the issue promptly.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Create Max
Email: info@techlablogics.com
Phone: +92 309 2426597